Queue
Needs triage
New requests that need ownership, asset context, and urgency confirmation.
Low
Needs triage
Backup Generator / GEN-03
Basement Room 1B
Indicator light flickering
Control panel light flickers on startup. Generator functions correctly.
OpenOpen
Assign triage path
Assigned:Unassigned
Age:
Ready to convert
Triaged requests with asset context ready for work-order creation.
High
Ready to convert
Chiller Unit A / HVAC-01
Roof Sector 4
Water leak from HVAC
Water is dripping from the secondary cooling line onto the roof deck.
TriagedTriaged
Create work order
Assigned:Tech Operator
Age: